Xbox One Wont Download Game From Store

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Five years into the life cycle of the Xbox One, storage space has become a valuable commodity. The base model’s 500GB drive doesn’t seem quite so spacious when your “Ready to Install” list is packed with AAA games that can take up more than 50GB, and almost double that if you’re downloading 4K-compatible games on an Xbox One X. We’ll tell you how to delete games on an Xbox One so you have more room for all your new titles.

Unless you’ve invested in an external drive to increase your console’s storage capacity, you’ve probably experienced the feeling that comes when you’re forced to delete one of your games to make room for another. If not, the first time can be a harrowing — and confusing — experience. To help you out, we assembled this handy guide on how to delete and re-install your content. It won’t make picking which games to eradicate from your drive any easier, but it will tell you which buttons to press to do so.

Skip the lines, buy from your living room. You’re always first in line when you download Xbox One and Xbox 360 games the same day they’re available at retail. What you used to get on Xbox Store you can now find on Microsoft Store. When you download Xbox One and Xbox 360 games the same day they’re available at retail.

Step 1

From the Xbox One home screen, press the Xbox button to bring up the dashboard, then select the “My Games & Apps” tile.

Step 2

Highlight the tile of the game you would like to remove from your hard drive and press the Menu button on your controller. (That’s the Start button, for most players.)

Step 3

Select “Manage Game” from the pop-up menu that appears.

Step 4

The next screen is divided into two parts. On the left, you will see each piece of content related to the game in question, listed under “Installed” or “Ready to install.” From the left side of the screen, you can also manage any saved data that exists for the selected game.

On the right, you’ll see some details about the game, including its file size and a link to the game’s page in the Xbox Store. You can choose to move the data if you have another storage device connected, copy it, or uninstall it entirely. Choose “Uninstall all,” and the game will be removed from your hard drive.

Reinstalling deleted games

If you want to re-install a deleted game, head back to the “My Games & Apps” screen. With a recent update, the location of your “Ready to Install” tab has changed slightly. Rather than be located on the left side with the other menu options, it is now located within the “Games” tab. Select this option, hit right on the directional pad to be pulled into the Games list, and then hit RB to switch to the Ready to Install page. Select the game you wish to install, and you’ll then see a progress counter in the bottom-left of the screen, with your current download speed as well as how much you have left.

On the left side of the screen, you’ll also now see a “Games With Gold” tab, which will display any games you’ve received through Xbox Live Gold that weren’t already installed.

You can also re-install games from the “Manage game” screen. To do so, select “Ready to Install” on the left. Afterward, install each piece of content individually or install all content for the specified game at once via the “Install all” option. Keep in mind that there’s no re-installing save data once it’s been deleted, however. Once removed, that data is lost forever unless you have connected to the internet prior to deleting the data, in which case it will be reinstalled from the cloud when you choose to reinstall or re-download the game.

Looking to share games on the Xbox One? Check out our handy guide to find out how.

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Editors' Recommendations

Now that the Xbox One is upon us we are hearing about (shocker) a handful of different Xbox One launch issues. The main problem seems to be a disc drive fail, which we discussed early this morning. But another problem seems to be vexing gamers: Xbox One games won't install. And if your Xbox One games won't install then you can't PLAY Xbox One games and now you're looking at a $500 Netflix machine. Fortunately, there seems to be a fairly simple solution if your Xbox One games won't install.

Xbox One Wont Download Game From Store

OXM is reporting that the best solution for Xbox One games that don't install is to simply disconnect your Xbox One from the internet. A similar method has been discovered by Nerdacy. The logic behind it is pretty simple. There are a ton of people all trying to download the same updates from servers right now so when you put a disc in the Xbox One and it won't install it's likely just sitting in a queue trying to download an update first. If it can't get the update it will wait and wait and wait and, after six months of waiting for the console to arrive those first few minutes can be torturous. I know. I set up my Xbox One last night and every passing minute felt like an eternity.

Here's the step-by-step on what to do is you Xbox One games won't install.

Step One: Disconnect your console from the internet.

Step Two: Power down your console by holding the power button in for ten seconds.

IMPORTANT: Do NOT power down the console while it's trying to install/download an update. Use the home button to cancel out of the installation before powering down.

Step Three: Turn the console back on and retry the install offline.

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Step Four: (Assuming the install works) Reconnect to the Internet and all is right with the world.

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It's worth noting that a slightly more involved solution is being touted on Nerdacy. This involves relatively the same logic (getting offline for the game install) but recommends going to Settings and restoring the factory defaults first. You'll have to set up your profile and all that good stuff again, but if the above steps don't work you might want to give the factory default trick a shot before you try the offline install.

For comprehensive technical help with Xbox One, visit the Support page on